FAQs about Our LGBTQ Clothing
How do I find the right shoe size?
Each product has either a link above the size selector to reveal the size charts or the size charts are shown further down the product description. For shoes our sizes are in US sizes, from 5US to 13US in men's sizes and 5 to 12 in women’s sizes. The size chart has conversion for UK and EU sizes listed.
How do I care for my LGBTQ shoes?
Wash your Pride shoes gently clean with a damp cloth and make sure they’re completely dry before storing them. Do not machine wash or tumble dry. Our LGBTQ+ shoes are made with high-quality inks that are designed for longevity.
What printing techniques do you use?
We use direct-to-garment (DTG) printing with water-based, eco-conscious inks that are soft to the touch and designed to last. The ink we use is Oeko-Tex™ certified, along with being eco-friendly. DTG printing provides sharper prints and higher resolution than other methods as it’s a digital process.
Do you ship to the US, and internationally?
Yes. We’re a UK-based LGBTQ+ store and ship to the US, Canada, Mexico, Ireland, Germany, the Netherlands, Italy, the Czech Republic, Estonia, Latvia, Lithuania, Malta, Switzerland, Norway, Iceland, Australia, New Zealand, Japan and India.
We work with production and fulfilment partners around the world, including facilities in the UK, US, Mexico, Canada, Latvia, Spain, Australia and Japan. This means we can produce and ship many items locally, helping to reduce delivery times and unnecessary air miles.
Some items may not be available at your nearest facility, but you’ll still pay the local delivery rate even if your order needs to be shipped internationally. Delivery times can vary depending on where your item is produced, and you’ll see the estimated delivery time at checkout.
How often do you release new designs?
We aim to add some new shoe designs each season. If there’s an identity you don’t currently see represented in designs on our website, we’d love to hear from you so please get in touch with your ideas.