POC Inclusive Rainbow Heart Mug

We know that sometimes things go wrong and you might have an issue with something you've bought. If this happens you must notify us within 10 days of the day the item was delivered. 

If the item is damaged or the design is crooked, fear not, we will replace it free of charge. Email us at contact@therainbowstores.com with a couple of clear images showing the issue and give us your order number. You'll find a sympathetic and lovely human our end who'll help you.

For all other types of return or if your item is missing in the post please go to our Returns Page and follow the instructions.

This product is made for adults.

Dishwasher and microwave safeMeets the lead and cadmium level requirements. 2 year warranty in EEA and UK, established by Directive 1999/44/EC.

In compliance with the General Product Safety Regulation (GPSR),The Rainbow Stores and SINDEN VENTURES LIMITED ensure that all consumer products offered are safe and meet EU standards. For any product safety related inquiries or concerns, please contact our EU representative at gpsr@sindenventures.com. 

You can also write to us at 112 Queenstown Road, London SW8 3RZ or Markou Evgenikou 11, Mesa Geitonia, 4002, Limassol, Cyprus.